概要

Hi, I’m Junaid Khan and I’m passionate about what I do, A decade experience in industry of Logistics & Supply Chain. Functional Areas are "Operations", "Project Management", "First & Last Mile Delivery, "Field Operations", "Forward & Reverse Supply Chain" & "Inbound & Outbound Operations" Nothing is more fulfilling than being part of a team with similar interests, and an organization that values its employees.

项目

Sindh Education Foundation PPRS Assessment project

工作经历

公司标识
Area Manager
PLA Courier
Apr 2022 - 代表 | Karachi, Pakistan

Plan, Implement and Monitor the \"Regional Operational Strategy\" & developing appropriate strategies. Creating & Monitoring \"Sales Target\" at regular Intervals. Detecting, Investigating, and Remedying discrepancies in sales across the Area, if required.Setting and Implementing Performance Standards across all the Area.Collaborating with other Area Managers to ensure that operations are consistent across the Country. Set goals and objectives for the Area.Oversee Operations to ensure efficiency.Set up and monitor Area KPI\'s.Ensure Compliance with the company’s policies and Operational guidelines.Service Level Agreement.Business Growth.Process Implement and Improvement. Identify Operational bottlenecks and suggest solutions for improvement.

公司标识
Area Head Operations
PostEx.
Oct 2021 - Mar 2022 | Karachi, Pakistan

Formulate business strategy with others in the executive team.Route Planning, Capacity, Cost Efficiency.Design policies that align with overall strategy.Implement efficient processes and standards in Operations.Coordinate customer service operations and find ways to ensure customer retention.Ensure compliance with local and laws (e.g. data protection).Oversee the implementation of technology solutions throughout the organization.Manage contracts and relations with customers, vendors, partners and other stakeholders.Evaluate risk and lead quality assurance efforts.Oversee expenses and budgeting to help the organization optimize costs and benefits.Mentor and motivate teams to achieve productivity and engagement.Report on operational performance and suggest improvements.

公司标识
Operations Manager Inbound/Outbound
M&P Courier & Logistics
Feb 2021 - Sep 2021 | Karachi, Pakistan

Manages the workforce and workflow within the departments directly or through supervisors to assigned inbound/outbound job functions within the departments to balance staffing and reduce overtime. Works directly with associates to establish and foster a strong working relationship to support and enhance work performance.
Ensures the quality, accuracy, and timeliness of all inbound or outbound functions.
Inbound - Ensure proper acceptance of product in accord and relevant to regulations and Company.
Outbound - Ensure timeliness, safety and accuracy of outbound shipments. Duties & Essential Job.
Functions: Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings.
Participates on distribution center management team; develops action plans for conducting internal analyses and gap identification.
Conducts daily status meetings with management team to review prior day’s performance and to develop action plan for current day.
Leads development of and communicates Productivity Improvement Plan for each performance indicator or area identified for improvement.
Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee gaps.
Leads inbound or outbound team in goals and measurement development and implementation. Reviews the strategic goals of the inbound or outbound area and sets performance goals.
Monitors department budget on a monthly basis; assists in development of budget for inbound or outbound functions.
Conducts weekly staffing reviews to determine appropriate staffing levels for inbound or outbound departments. Communicates with company carrier regarding store loads and backhauls.

公司标识
Operations Manager Bulk Distribution & E-Com
TCS Private Limited
May 2019 - Jan 2021 | Hyderabad, Pakistan

Manage overall operations and responsible for the effective and successful management of employee, productivity, quality control and safety measures as established and set for the Operations Department. Ensure safe and efficient operations. Enhance the operational procedure, systems and principles in the areas of information flow and management, business processes, enhanced management reporting and looks for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company’s policies and applicable laws. 
Managing the team of 150+ employees with dealing approx 120K+ Shipments (forward supply chain ) in Proper and Allied locations. Responsibilities may include interviewing, selection and hiring; training new and existing employees; planning, assigning and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation and rewards. Organizing the budget of the company in collaboration with the Area Business Head.
Responsibilities:
Communicate job expectations; planning, monitoring, appraising and reviewing job contributions Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization. Develops and maintains efficient and economically feasible route structures. Ensures the physical property is operated and maintained in good order. Accomplish operations and organization mission by completing related results as needed

公司标识
Team Leader Operations
TCS Private Limited
Apr 2015 - Apr 2019 | Hyderabad, Pakistan

Develop a strategy the team will use to reach its goal.
Manage the flow of day-to-day operations.
Improve the operational systems, processes and policies in support of organizations mission specifically, support better management reporting, information flow and management, business process and organizational planning.
Play a significant role in long-term planning, including an initiative geared toward operational excellence.
Drive initiatives in the management team and organizationally that contribute to long-term operational excellence.
Providing leadership and direction to the Customer Services Supervisors and their teams to ensure that an excellent standard of service is provided and maintained.
Ensure Timely resolution of Complaints.
Constantly monitor & review performance metrics for achievement of objective.
Effectively manage shift operations.
Looking After 12 Branches (Badin, Dadu, Hala, Moro, Matli,
Nosheroferoz, Sakrand, Sanghar, Shahdadpur, Tando Allah Yar,
Tando Jam, Tando Adam, Thatta, Tando Muhammad Khan &
Umerkot) and 2 Stations (Mirpurkhas & Nawabshah).

公司标识
Assistant Manager Operations
TCS Private Limited
May 2014 - Mar 2015 | Hyderabad, Pakistan

Coordinate at Area, Region & HOF level for operations related matters.
Assist in implementing and monitoring of ongoing projects.
Respond to internal queries/concerns through e-mail or phone calls.
Follow up on pre-alerts from the network and local operations.
Develop and manage SOPs in compliance with MMS operational
structure and model.
Managing team for getting better result.
Monitor operational reports, data & delivery status in the system.
Looking After 12 Branches (Badin, Dadu, Hala, Moro, Matli,
Nosheroferoz, Sakrand, Sanghar, Shahdadpur, Tando Allah Yar,
Tando Jam, Tando Adam, Thatta, Tando Muhammad Khan &
Umerkot) and 2 Stations (Mirpurkhas & Nawabshah).

公司标识
Assistant Software Developer
TCS Private Limited
Nov 2012 - Apr 2014 | Karachi, Pakistan

Responsible for providing assistance in all stages of the software /
application development life cycle: initial analysis, implementation,
integration, testing, debugging and support.
Respond promptly and professionally to bug reports and change
requests.
- Assist in implementing and monitoring of ongoing projects.
Assist in developing new application / software as per business need
and proofing the program to develop needed changes to assure quality
data processing.
Research and recommend software tools to management.
Provide quality control support as needed to ensure the effective
development and bug removal.
Assist software developer in handling of operational disorders and their
speedy resolution.

公司标识
Data Processing Officer
TCS Private Limited
Jan 2007 - Oct 2012 | Karachi, Pakistan

(Basic Function)

Data Processing and quality assurance of customer data and software application & liable to ensure compliance on designated quality and information security procedures & policies by the management.

(Duties & Responsibilities)

- Record keeping of customer correspondence.
- Data integrity testing reporting and advice for improvements.
- Software testing and reporting.
- Data processing software installation.
- Report for bugs in software application and suggest Application improvements.
- Data integrity testing manually or by application, software before data processing.
- Record filling and documentation of customers Job reconciliation and closing.
- To ensure server services up and running mode i.e. FTP and Database
- MIS maintaining and sending to internal and external customers.
- Working on KPI’s reports.
- Using the work force in right manners.
- Highlight the system problems and possible solutions.
- Nationwide communication correspondence.
- Gather data through GPRS to meet the KPI time line.
- Support for HHT (Hand Held Terminals)
- Provide Quality service report customer wise.

学历

Virtual University of Pakistan
硕士, 工商管理硕士学位, Masters in Operation Supply Chain Management‎
Logistic and Transport, Production and Operations Management, Supply Chain and Logistics Management
2022
University of Karachi
学士, 艺术学士, ‎
Education, Economics, International Relations
CGPA 2.2/4
2013
Govt. Degree College
中级/A级, 理学院(工程预科), ‎
Physics, Mathematics, Chemistry
等级 C+
2003
BISE
大学入学/0级, 科学, ‎
Biology, Chemistry, Computer Science
等级 B
1999

技能

熟练 Be self-motivated and strong management
熟练 Handling Assignments
中级 Lean Management
中级 Managing Large Teams =
熟练 Multi Unit Operations Management
中级 Operations Management
中级 PL and SQL
熟练 Process Operations Handling
中级 Project Planning
中级 Supply Chain
中级 Team Motivation

语言

中级 英语
熟练 乌尔都语
中级 葡萄牙语